الشحن

from our hands to your home

shipping & delivery

packed with care, delivered with love

01

Delivery fees

  • Cairo & Giza (incl. 6th of October and Helwan): EGP 80
  • Alexandria: EGP 90
  • Delta & Canal cities: EGP 110
  • Upper Egypt: EGP 120
  • Other governorates: EGP 160

The exact fee for your address is shown at checkout before you place your order.

02

Delivery times

  • Cairo & Giza: 3–6 business days
  • Alexandria, Delta, Canal, Upper Egypt and other governorates: 4–8 business days

Times start once your order is confirmed.

!
Free shipping

Orders of EGP 3,000 and above ship free anywhere in Egypt.

03

Pickup in New Cairo

  • Choose “Pickup” at checkout to collect your order for free from Crockera Home HQ, New Cairo.
  • Orders are usually ready within 24 hours.
  • Pickup orders are paid in cash when you collect.
04

Payment & confirmation

  • We offer cash on delivery all over Egypt.
  • Kindly note that Crockera Home has the right to ask for a deposit before dispatching the order, which can be paid online (e.g. InstaPay).
  • Your order ships once it is confirmed.
05 · fragile items

receiving your order

Every piece is wrapped carefully for the journey to you.

  • Please note that opening the shipment in the presence of the delivery representative is strictly not permitted.
  • If anything arrives broken, contact our customer service within 24 hours of receiving your order, with a photo, and we will help you as soon as possible.
  • We currently deliver within Egypt only. For international requests, message us on WhatsApp.
  • Questions about your delivery? Reach us on WhatsApp at 01029246391 or through the chat on our website.