الشحن
from our hands to your home
shipping & delivery
packed with care, delivered with love
01
Delivery fees
- Cairo & Giza (incl. 6th of October and Helwan): EGP 80
- Alexandria: EGP 90
- Delta & Canal cities: EGP 110
- Upper Egypt: EGP 120
- Other governorates: EGP 160
The exact fee for your address is shown at checkout before you place your order.
02
Delivery times
- Cairo & Giza: 3–6 business days
- Alexandria, Delta, Canal, Upper Egypt and other governorates: 4–8 business days
Times start once your order is confirmed.
!
Free shipping
Orders of EGP 3,000 and above ship free anywhere in Egypt.
03
Pickup in New Cairo
- Choose “Pickup” at checkout to collect your order for free from Crockera Home HQ, New Cairo.
- Orders are usually ready within 24 hours.
- Pickup orders are paid in cash when you collect.
04
Payment & confirmation
- We offer cash on delivery all over Egypt.
- Kindly note that Crockera Home has the right to ask for a deposit before dispatching the order, which can be paid online (e.g. InstaPay).
- Your order ships once it is confirmed.
05 · fragile items
receiving your order
Every piece is wrapped carefully for the journey to you.
- Please note that opening the shipment in the presence of the delivery representative is strictly not permitted.
- If anything arrives broken, contact our customer service within 24 hours of receiving your order, with a photo, and we will help you as soon as possible.
- We currently deliver within Egypt only. For international requests, message us on WhatsApp.
- Questions about your delivery? Reach us on WhatsApp at 01029246391 or through the chat on our website.
